How we use your information
- Visitors to our website and online discussion forum.
- People who use and support our services.
- Your rights to access and correct the information we hold about you.
- Complaints or queries.
- How to contact us.
Who we are
The Society of Saint Gregory is a registered charity in England and Wales. Its purpose is to promote study of, and understanding and good practice in the celebration of the liturgy, in accordance with the teaching of the Roman Catholic Church.
When someone visits www.ssg.org.uk we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, to compile statistical reports on website activity and to personalise our visitors’ experiences of using the site.
If we do want to collect personally identifiable information through our website, we will say so explicitly. We will make it clear when we collect personal information and will explain what we intend to do with it.
We collect and process the details of customers, visitors, members, service users and enquirers to provide the service, goods or information that they have requested, and to gather feedback.
We collect and process the details of donors to administer donations. You can access our Gift Aid form here.
We may also hold and analyse customers’, visitors’, members’, donors’ and potential donors’ data in order to continue to improve our understanding of our audiences and to look at ways in which we might in the future use information technology to improve the services that we offer.
With their consent we may use individuals’ data to contact them from time to time with news and information about the Society that we feel may be of interest to them, such as research, education and fundraising, and about our other events, products and services. We follow Institute of Fundraising and Information Commissioner best practice guidelines relating to marketing. We will never contact you by email, phone or SMS without your consent and will always seek your consent before sending you any promotional or fundraising communications.
When people subscribe to our services (but not membership) or give consent to receiving news and information from us, they can cancel that subscription or withdraw their consent to being contacted at any time and are given an easy way of doing this. If you wish to opt out of receiving information from us or to unsubscribe from a service, send an email to firstname.lastname@example.org.
We will not share personal data with others for marketing purposes, but may occasionally outsource functions when we do not have the in-house capacity required, such as (without limitation) the use of a mailing house for mailings or analytical services that enable us to manage our communications with members and non-members more effectively. We may also need to disclose information if so required by law. In such cases we will only use reputable and well vetted firms and have contracts and processes in place that ensure the safe and confidential processing of personal data at all times, including on the rare occasions that data is transferred outside the EU or EEA.
Access to personal information and correction
We strive at all times to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate by contacting us as detailed below, or by submitting a form on our Contact Us page.
Under the terms of the Data Protection Act you have the right to request a copy of information that we hold about you. If you would like a copy of some or all of your information you may make a request by writing to our Society Membership Secretary.
Complaints, enquiries and feedback
The Society tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
Complaints and enquiries about, or suggestions for improvements to, our data protection processes should be directed to the Society’s Secretary (see below).
How to contact us
You may opt out from receiving information from us at any time or ask to have your personal data removed or corrected in our records by writing to us to address above or by sending an email to the Society Secretary. Please ensure that you state your full name and address in the letter or email so that we may locate your record on our database.